Contacting customer care
Contact IHS Customer Care for assistance with any questions or problems not answered in this help system.
To forward your GeoSyn license file to Customer Care, from the File menu, click License to display the Current License Status dialog box and click Email License File to IHS to launch your native email program and automatically attach the license file to a new message.
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Phone |
1 800 IHS-CARE (1 800 447-2273) |
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Kingdom users: kingdom_support@ihsmarkit.com Non-Kingdom users: support.cdn@ihsmarkit.com |
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Web site |
When reporting a difficulty, please include any information that might help us diagnose the problem including the following:
- Version of GeoSyn (and AccuMap, if installed)
- Windows operating system
- Circumstances and steps that led to the problem
- Complete text from any error messages