Petra Help Center

Latest Version - Petra 2024 Hot Fix 1 (3.18.1)

High Priority Hot Fixes

If you are experiencing a licensing issue, please see Downloads.htm

Commodity Insights Client Services

If you have any questions, Contact Us online, by email at ci.support@spglobal.com, or call your regional client services center:

Region

Phone

Americas

+1 800 447-2273

Asia, the Pacific Rim, and Japan

+81 3 6262 1887

Asia Pacific

+604 291 3600

Europe, Middle East, and Africa (EMEA)

+44 1344 328 300

When connected, select Option 3 for Commodity Insights, and then Option 2 for Petra.